Privacy Policy

Moe Harris Heating And Air ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or contacting us for HVAC services in Georgia.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Name, email address, and phone number submitted via our contact or estimate forms
• Service inquiries, messages, and any details you provide about your HVAC needs
• Technical data such as your IP address, browser type, and pages visited (collected automatically via analytics)
• Location information to determine if you are within our service area

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests, quotes, and inquiries in a timely manner
• Schedule and confirm HVAC service appointments
• Send you relevant updates, promotions, or service reminders (you may opt out at any time)
• Improve our website, services, and customer experience
• Comply with applicable legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist us in operating our website or conducting business (e.g., CRM software, scheduling tools), who are bound by confidentiality agreements
• Law enforcement or government authorities when required by law or to protect the rights and safety of our customers

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: